Return & Exchange

At SpiralOur aim is to satisfy our customers by treating them as a family. To Provide Ease for you in online shopping we are giving you 15 days Easy Return & Exchange Policy. 


Refund and Exchange Policy & Instructions

If you change you mind or not happy after buying any item from us, Don't Worry! you can avail our return and exchange policy.

  • You have 15 days for return and exchange without using the product.
  • If you want your money back, we will return 80% (Deducting delivery charges and packing material amount) of your order amount by Bank Transfer / Easypaisa / Jazzcash.
  • For Exchange, we send our rider to your address with new item, he will check the old item you have, Collect that one and give you the new one.
  • The returned items must be unworn, unwashed, or otherwise unused with original tags/ labels attached.
  • Exchange charges will be applied for hustle free service of exchange as mentioned above.
  • Note: No Return/Exchange for item on  BUNDLE / CLEARANCE.


If an item is faulty, wrongly described or different size shown then we will meet our legal obligations which may include refunding the purchase price and delivery charges, or providing a replacement product, provided the item is returned within a reasonable time with proof of purchase.

All you need is to Inbox us on our Facebook Page , with order receipt or order number .